Data Policy for Amaya Property Management
1. Introduction
At Amaya Property Management, we prioritise the privacy and security of our users' personal data. This Data Policy outlines the types of data we collect, how we use it, and the measures we take to protect it. By using our website, you agree to the terms of this policy.
2. Data Collection
a. Personal Data: We collect personal data that you provide directly to us when you make a booking, create an account, or communicate with us. This may include: Full name Email address Phone number Payment information Passport or ID details (if required by law) Any other information you voluntarily provide
b. Automatically Collected Data: When you visit our website, we may collect certain information automatically, including: IP address Browser type and version Device type Pages visited and time spent on them Referral source (e.g., search engine, social media) Cookies and similar tracking technologies
3. Use of Data
We use the data we collect for the following purposes: To process and manage your bookings To communicate with you regarding your reservations or inquiries To enhance your experience on our website To comply with legal obligations and prevent fraudulent activities To personalise content and offers based on your preferences To improve our services and website functionality
4. Data Sharing
We do not sell your personal data to third parties. However, we may share your data with: Service Providers: Trusted third-party companies that assist us in providing services, such as payment processors, email service providers, and customer support. Legal Compliance: If required by law, we may disclose your data to regulatory authorities or law enforcement agencies. Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the new entity.
5. Data Security
We implement industry-standard security measures to protect your data from unauthorised access, disclosure, alteration, or destruction. These measures include encryption, secure socket layer (SSL) technology, and access controls. However, no method of transmission over the Internet or electronic storage is 100% secure.
6. Data Retention
We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. When your data is no longer needed, we will securely delete or anonymize it.
7. Your Rights
You have the following rights regarding your personal data: Access: Request access to the personal data we hold about you. Rectification: Request correction of inaccurate or incomplete data. Deletion: Request deletion of your personal data, subject to legal limitations. Objection: Object to the processing of your data for certain purposes. Portability: Request a copy of your data in a structured, commonly used format. To exercise these rights, please contact us at info@amayaproperty.co.uk.
8. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance user experience and analyse website traffic. You can control the use of cookies through your browser settings, but disabling cookies may affect your ability to use certain features of our website.
9. Third-Party Links Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites, and we encourage you to review their privacy policies.
10. Changes to This Policy
We may update this Data Policy from time to time to reflect changes in our practices or for legal, technical, or regulatory reasons. We will notify you of any significant changes by posting the updated policy on our website with the new effective date. 11. Contact Us If you have any questions or concerns about this Data Policy, please contact us at: Email: info@amayaproperty.co.uk.
By continuing to use our website, you acknowledge that you have read and understood this Data Policy.